Updated: December 8th, 2024
This Billing Policy is incorporated into the Imperius Growth Terms of Service (https://www.imperiusgrowth.com/terms-of-service) and sets forth the billing terms and conditions that apply to your access and use of Imperius Growth’s services (the “Services”). In the event that the Terms of Service and this Billing Policy conflict, the Terms of Service shall control.
Upon signing, dating, and returning your Subscription Agreement, the Services will commence, and all corresponding payments, as set forth in the Subscription Agreement, will be due and owing, including a one-time onboarding fee to set up your Imperius Growth account (your “Account”).
All payments must be made using a valid credit or debit card issued by American Express, MasterCard, Discover, or Visa, which must be kept on file with your Account (your “Payment Instrument”). Checks, cash, and electronic funds transfers are not accepted methods of payment. By providing your Payment Instrument to Imperius Growth, you certify that you are an authorized user of the card.
You authorize Imperius Growth to bill your credit card in advance for the amounts set forth in your Subscription Agreement, and you agree to pay any charges so incurred, until the end of the Subscription Plan term set forth in your Subscription Agreement (the “Subscription Term”). Billing periods typically begin on the day of the month in which your Account was activated (“Billing Date”). Invoices and payment receipts are available upon request by contacting the Imperius Growth Billing Department at info@imperiusgrowth.com.
Failure to make full and complete payment by the Billing Date may result in fees, charges, and assessments, as set forth in Section 6 (Fees) below. If you fail to make payment on your Billing Date, or if your Payment Instrument is declined, your access to your Account will be temporarily suspended until your balance is paid in full. Imperius Growth will attempt to charge the Payment Instrument on file for 60 calendar days. If your Account remains delinquent for 60 calendar days, the Account will be cancelled and turned over to a third-party collection service. You will not be able to recover any files until the Account is reinstated by paying off any remaining balances.
If we cancel your Account due to a violation of the Terms of Service, this Billing Policy, or the Privacy Policy, no refunds will be issued, all outstanding payments will remain due, and we will continue charging the payments to your Payment Instrument for the remainder of the Subscription Term.
All outstanding payments must be paid in full upon cancellation of an Account. All cancelled Accounts with an outstanding balance may be automatically turned over to a third-party collection service, subject to the fees, charges, and assessments set forth in Section 6 (Fees) below. Data will be stored for no longer than 90 days post-cancellation.
Imperius Growth does not anticipate that you will fail to pay for the Services on a timely basis, and we do not extend credit to our customers. In the event you fail to make full and complete payment by the Billing Date, you may be subject to the following fees, charges, and assessments:
Any fees, charges, or assessments resulting from late payment or nonpayment will be considered liquidated damages intended to be a reasonable advance estimate of our costs resulting from such late payment or nonpayment.
To dispute any charge related to the Services, you must contact Imperius Growth in writing at info@imperiusgrowth.com within 30 days after the disputed charge is first incurred. You agree to refrain from disputing the charge with your credit card company or bank for 30 days after reporting the dispute to Imperius Growth, to allow us the opportunity to resolve the dispute.
Should Imperius Growth receive a chargeback from a credit card company or bank on your behalf before being given 30 days to resolve the issue, Imperius Growth retains the right to collect on the rendered services and any payments associated with the dispute. In the event of a chargeback, your Account may be suspended pending resolution.
If technical problems caused by Imperius Growth, as determined in our sole reasonable discretion, prevent or unreasonably delay delivery of the Services, your exclusive remedy is either replacement of the Services or refund of the last monthly payment.
Our refund policy is as follows:
Customers are entitled to a full refund if they provide written notice of cancellation within the first 30 days of purchase and participate in at least 4 Weekly Group Support Calls, complete all action items from the following sections in the Consulting Program: Phase 1 – Getting Setup, Phase 2 – Expectations & Process, Phase 3 – LinkedIn Lead Generation, and can demonstrate these actions to an Imperius Growth representative. This policy is designed to ensure clients complete the necessary steps to achieve the best possible outcomes.
If customers fail to provide written notice or cannot demonstrate the completion of these steps within 30 days of purchase, they are not entitled to a refund. Refund requests made after 30 calendar days are not eligible.
For further inquiries, please contact Imperius Growth at info@imperiusgrowth.com.